At Newtral Groundz, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, streaming platform, and other services (collectively, the “Service”). By using Newtral Groundz, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use our Service:

1.1 Personal Information

When you register for an account, subscribe to our service, or interact with us, we may collect the following personal information:

• Name
• Email address
• Payment details (e.g., credit card information)
• Billing address
• Account login information

1.2 Automatically Collected Data

When you access or use the Service, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Device identifiers
• Operating system
• Pages visited and content viewed
• Referring URLs and search queries

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. These technologies help us:

• Remember your preferences and login information
• Track user interactions and analyze website traffic
• Provide personalized content and advertisements

You can control or disable cookies through your browser settings, but disabling cookies may limit your ability to use some features of our Service.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Improve Our Services

• To process your subscription and payment
• To personalize your content recommendations
• To respond to your inquiries and provide customer support
• To analyze and improve our platform, ensuring the best possible user experience

2.2 Marketing and Communications

• To send you promotional emails or newsletters, with your consent
• To offer you personalized advertising based on your interests and viewing preferences

2.3 Compliance and Legal Obligations

• To comply with applicable laws and regulations
• To prevent fraud, abuse, or other harmful activities
• To enforce our Terms of Service and other policies

3. How We Share Your Information

We do not sell your personal information. However, we may share your data in the following circumstances:

3.1 Service Providers

We share your information with third-party service providers who assist us with:

• Payment processing (e.g., Stripe, PayPal)
• Data analytics (e.g., Google Analytics)
• Email marketing (e.g., Mailchimp)
• Cloud storage and hosting services

These third parties are required to protect your data and only use it for the purposes of providing their services to us.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders, to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Prevent or investigate potential wrongdoing in connection with our Service

4. Data Retention

We retain your personal information for as long as necessary to provide you with the Service and fulfill the purposes described in this Privacy Policy. If you close your account, we will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

5. Data Security

We are committed to protecting your personal information. We use a combination of technical, administrative, and physical security measures to safeguard your data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

You have the following rights regarding your personal data:

6.1 Access, Update, and Correct

You can access, update, or correct your personal information through your account settings or by contacting us at media@newtralgroundz.com.

6.2 Data Deletion

You can request the deletion of your personal data by contacting us at media@newtralgroundz.com. Please note that some data may be retained for legal reasons, such as financial records or fraud prevention.

6.3 Opt-Out of Marketing Communications

You can unsubscribe from promotional emails or newsletters at any time by clicking the “unsubscribe” link in the email or adjusting your communication preferences in your account settings.

6.4 Cookies

You can manage or block cookies through your browser settings. However, blocking cookies may affect your ability to use certain features of the Service.

7. Children’s Privacy

Newtral Groundz is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we become aware that a child under 13 has provided us with personal data, we will delete it in compliance with applicable laws.

8. Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by Newtral Groundz. We are not responsible for the privacy practices of these third-party websites. We encourage you to read the privacy policies of any third-party sites you visit.

9. International Users

If you access the Service from outside the United States, your information may be transferred to, and processed in, the United States or other countries where our service providers are located. By using the Service, you consent to the transfer of your information to these countries, which may have different data protection laws than your country of residence.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through the Service. Your continued use of the Service after the changes take effect will signify your acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or your privacy rights, you can contact us at:

Newtral Groundz
Email: media@newtralgroundz.com
Website: https://newtralgroundz.com

12. California Consumer Privacy Act (CCPA) Notice

Under the CCPA, California residents have the right to request information about the personal data we collect and the right to request that their personal data be deleted. To exercise your CCPA rights, please contact us at media@newtralgroundz.com.

13. General Data Protection Regulation (GDPR) Notice

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the GDPR. You can request to access, correct, update, or delete your personal data, or restrict how your data is processed, by contacting us at media@newtralgroundz.com.