Terms and Conditions

Newtral Groundz LLC

Effective Date: October 2, 2026

1. Acceptance of Terms

By accessing or using newtralgroundz.com (the “Site”), you agree to these Terms & Conditions (“Terms”). If you do not agree, do not use the Site. “Newtral Groundz,” “NGZ,” “we,” “us,” and “our” refer to Newtral Groundz LLC, a Louisiana limited liability company, and its divisions, including NGZ Media, NGZ Live, NGZ Music / Jazz Bounce Records, and NGZ Studios.

2. Eligibility

You must be at least 13 years old to use the Site. Purchases, event ticketing, submissions, and enrollment in our text messaging program require you to be at least 18, or to have permission from a parent or legal guardian. Some events may carry separate age requirements (for example, 21+).

3. Changes to These Terms

We may update these Terms at any time. Changes take effect when posted, and the Effective Date above will be updated. Continued use of the Site means you accept the revised Terms.

4. Intellectual Property

All content on the Site, including articles, photos, videos, music, audio, graphics, logos, characters, and designs, is owned by or licensed to Newtral Groundz LLC and is protected by copyright, trademark, and other laws. JAZZ BOUNCE® is a registered trademark of Newtral Groundz LLC. Newtral Groundz, NGZ, Good Newz, and related names and logos are trademarks of Newtral Groundz LLC.

You may view and share Site content for personal, non-commercial use with credit and a link back to the Site. You may not copy, reproduce, republish, sell, remix, or commercially use any content without our prior written permission.

5. User Accounts

If the Site offers accounts, you are responsible for keeping your login credentials confidential and for all activity under your account. Notify us immediately at media@newtralgroundz.com of any unauthorized use.

6. User Submissions

If you submit content to us (including comments, music, demos, photos, story tips, interview requests, or event submissions), you:

  • Confirm you own it or have the rights to share it;
  • Grant Newtral Groundz a non-exclusive, royalty-free, worldwide license to use, display, edit, and distribute it in connection with our publication, events, and promotion;
  • Understand that submitting unsolicited music or creative material does not create any agreement, partnership, or obligation to publish, sign, compensate, or respond.

Any recording, distribution, management, or production relationship requires a separate written agreement signed by Newtral Groundz.

7. Prohibited Conduct

You agree not to:

  • Use the Site for any unlawful purpose;
  • Post content that is defamatory, harassing, hateful, obscene, or infringing;
  • Attempt to hack, disrupt, scrape, or overload the Site;
  • Impersonate any person or misrepresent your affiliation with Newtral Groundz;
  • Use the Site to send spam or unsolicited advertising.

8. Purchases, Tickets & Services

Merchandise, digital products, event tickets, and services (including advertising, content production, and Good Newz brand interviews) may be subject to additional terms presented at purchase.

  • Pricing: Prices are subject to change without notice. We are not responsible for typographical pricing errors.
  • Event Tickets: All ticket sales are final unless an event is canceled. If an event is canceled, refunds will be issued to the original payment method. Rescheduled events may honor original tickets in lieu of refunds. Third-party ticketing platforms may apply their own policies and fees.
  • Event Attendance: By attending an NGZ Live event, you consent to being photographed, filmed, or recorded, and grant Newtral Groundz the right to use your likeness in event coverage and promotion without compensation.
  • Merchandise: Returns and exchanges are governed by the return terms presented at the time of purchase. Questions about an order can be sent to media@newtralgroundz.com.
  • Services: Client services are governed by the individual agreement or proposal signed with the client.

9. Third-Party Links & Platforms

The Site may link to or embed third-party sites and services (for example, streaming platforms, ticketing providers, and social media). We are not responsible for their content, policies, or practices. Your use of them is at your own risk.

10. SMS / Text Messaging Terms

These SMS terms govern the text messaging program operated by Newtral Groundz LLC (the “SMS Program”).

Program description. If you opt in, you will receive recurring promotional and marketing text messages (SMS/MMS) from Newtral Groundz. These include event announcements, ticket on-sale and presale alerts, new music and content releases, merchandise drops, and special offers. Messages may be sent using an automated system.

How you opt in. You join the SMS Program only by taking an affirmative step, such as checking an unchecked consent box next to a mobile number field on our Site or event forms. Consent to receive text messages is collected separately from your acceptance of these Terms or our Privacy Policy. Opting in is voluntary. Consent is not a condition of purchasing any goods, tickets, or services.

Message frequency. Message frequency varies based on our event and release schedule.

Cost. Message and data rates may apply. Charges are set by your mobile carrier and billed under your mobile plan. Newtral Groundz does not charge a fee for the SMS Program.

How to opt out. Reply STOP to any message at any time. You will receive one final message confirming your opt-out, and no further messages will be sent unless you opt in again.

How to get help. Reply HELP to any message, or contact us directly:

  • Email: media@newtralgroundz.com
  • Phone: 504-233-3217

Your mobile number. You confirm that you are the account holder or an authorized user of the mobile number you provide. If you change or deactivate your number, reply STOP from the old number before doing so, or notify us so we can remove it.

Carriers and delivery. Wireless carriers are not liable for delayed, failed, or undelivered messages. Delivery depends on your carrier, device, and coverage, and is not guaranteed.

Privacy. Information collected through the SMS Program is handled under our Privacy Policy. We do not sell, rent, or share mobile numbers, SMS opt-in data, or consent records with third parties or affiliates for their marketing or promotional purposes.

11. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect and use your information.

12. Disclaimers

The Site and all content are provided “as is” and “as available,” without warranties of any kind, express or implied. Editorial content reflects the views of its authors and is for informational and entertainment purposes only. We do not guarantee the Site will be uninterrupted, error-free, or free of harmful components.

13. Limitation of Liability

To the fullest extent permitted by law, Newtral Groundz LLC and its members, employees, contractors, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site, content, products, events, or the SMS Program. Our total liability for any claim will not exceed the amount you paid us, if any, in the 12 months before the claim.

14. Indemnification

You agree to indemnify and hold harmless Newtral Groundz LLC from any claims, damages, or expenses (including attorneys’ fees) arising from your use of the Site, your submissions, or your violation of these Terms.

15. Copyright Complaints (DMCA)

If you believe content on the Site infringes your copyright, send a notice to media@newtralgroundz.com that includes: identification of the work, the location of the infringing material, your contact information, a good-faith statement, and a statement under penalty of perjury that you are the owner or authorized to act on the owner’s behalf.

16. Termination

We may suspend or terminate your access to the Site at any time, without notice, for conduct that violates these Terms or harms other users, us, or third parties.

17. Governing Law & Venue

These Terms are governed by the laws of the State of Louisiana, without regard to conflict-of-law principles. Any dispute will be brought exclusively in the state or federal courts located in Orleans Parish, Louisiana, and you consent to that jurisdiction.

18. Severability & Entire Agreement

If any provision of these Terms is found unenforceable, the rest remain in effect. These Terms, together with our Privacy Policy and any purchase-specific terms, are the entire agreement between you and Newtral Groundz regarding the Site.

19. Contact

Newtral Groundz LLC

Email: media@newtralgroundz.com

Phone: 504-233-3217